My favorite things about the iPhone 2.0 software update:

- ability to select multiple email messages and move/delete them all at once

- iPhone can now play *.wav attachments on emails, such as the ones sent by Vonage containing voice mails from my other phone number

- Apple Remote application, which allows you to control iTunes over wifi to play music on your home stereo

- screenshots now possible, by briefly pressing the home & sleep buttons simultaneously

- ability to save images from emails and web pages

My biggest outstanding gripes:

- still no copy & paste

- still no way to search your email

- still no way to upload files to websites in Safari

- still no freakin’ scale bar in the maps application

- still no way to view the full names of songs, videos, photo albums, etc, so even moderately long (~25 character) names are impossible to read fully

- weather app still doesn’t remember the last-displayed forecast, so if you can’t get a network connection, or if the weather update fails as it occasionally does, you get nothing; it should just display the data from the last update

- still no tethering, though this is probably an artificial AT&T limitation more than anything else

I haven’t yet upgraded to iPhone hardware version 2.0, better known as iPhone 3G, because I’m waiting for them to release a 32 GB version, which I expect will happen in September or January.  But here are the things I’m most looking forward to in the iPhone 3G:

- improved audio quality and increased audio volume from the built-in speaker; I hardly ever use headphones but I use the built-in speaker daily for listening to & watching podcasts, but it’s too quiet if you’re in a room with say an air conditioner, or if you’re eating crunchy cereal

- flush headphone jack: not that this is that big of a deal with the original iPhone because you just need to use a $10 adapter, but it can be a pain if you happen to be without that adapter and want to plug something into the iPhone

Ironically, the 3 biggest selling points of the new iPhone -- 3G, GPS, and "lower cost" -- don’t matter much to me.  I’m on wifi 99% of the time, and when I’m not, EDGE is plenty fast, so 3G isn’t all that exciting to me.  GPS is cool but the original iPhone’s "Locate me" feature using cell towers and wifi signals for location actually works extremely well, just not to the level of precision of GPS.  And the "lower cost" of $199 or $299 instead of $399 or $499 (or $599 as it was when I bought it) doesn’t matter for two reasons: first, because the iPhone is such an amazing and useful device and has become such an integral part of my daily routine & workflow that I would buy the 32 GB version at $599 again if I had to.  And second, the contract price has actually gone up by $10 per month, which means that over the life of the contract, the TCO is about the same anyway -- in other words, Apple is tacitly acknowledging that people really are falling for the cell phone pricing shell game that exists in the US cell phone market, and that in order to fully compete in that market, Apple has to play the same stupid game.

When I first posted these videos of my little buddy a few months ago, there was apparently a problem with the way I formatted the videos, because many of you couldn’t view them.  Well I’ve now fixed them, so everyone should be able to see them just fine, even on your iPhones.  Let me know if not!

On a technical note, here’s the command I used to create these files:

ffmpeg -y -threads 2 -i video.avi -s 480x320 -r 29.97 -vcodec mpeg4 -g 300 -b 350k -async 50 -acodec aac -ar 44100 -ac 2 -ab 128k video.mp4

The videos came out of the camera as 640x480 AVI files consuming about 2 MB for each second of video.  The conversion to 480x320 in MP4 format produced files using only 58 KB per second of video.  The first file, for example, started out as a 45 MB AVI and ended up as a 1.4 MB MP4, which is a reduction of about 97%.

Encodable.com has a great new writeup (ahem) on how to avoid viruses, spyware, and other malware on your PC.  I posted it on the tech blog but wanted to specifically mention it here too, since it’s a topic of general interest.

When I first saw this headline, I thought it was saying that the guy got Vista to run ON the printer, like, in the printer’s firmware.  Ridiculous, yes, but interesting.

But no, it’s nothing that exotic; it’s actually a story about how a guy was able to print stuff from Windows Vista.  It’s... touching.  Inspirational, really.  I mean, being able to print, from your computer, to your printer... welcome to the future.

Apple announced the second iPhone today, dubbed iPhone 3G, and available July 11th.  The only major new features are GPS and faster networking: it now uses 3G HSUPA/HSDPA instead of 2.5G EDGE as the original iPhone used, though it will fall back to EDGE in areas where 3G isn’t available.

Apple also drastically reduced the cost of the iPhone, to $199 for the 8GB model and $299 for the 16GB one.  Combine that with the fact that they’ll be rolling it out in 70 countries and the iPhone’s already-impressive sales figures will only get better.

A big disappointment for me is that the capacity wasn’t increased with this revision; I was really hoping for a 32GB iPhone.  16GB is still twice my current capacity, but nowhere near the full 30-40GB size of my music collection, to say nothing of the various TV shows I wouldn’t mind having on there.  I guess we’ll see come July 11th whether I can resist the new iPhone in spite of it only being 16GB.  Maybe they’ll announce a 32-gigger at that time??

Apple also announced version 2.0 of the iPhone software today.  This is a big update which includes lots of enterprise-friendly features like Exchange support and remote wiping.  It also includes the App Store, which will allow third-party developers to sell and give away applications for the iPhone, which can be downloaded directly to the iPhone.  You might think of software 2.0 as being part of iPhone 2.0, but the software update will also be available for free to all iPhones, not just the new ones.

This is so dumb as to be almost unbelievable; he’s got to be kidding, right?

Quoting Ben Charny:

Just how will Apple meet expectations? Using the patent application as a guide, Apple appears to be making room on the iPhone for flash memory, which means an end to Apple’s standoff with Adobe (ADBE) that’s kept iPhones from easily viewing a plethora of [Flash-based] Internet videos.

So let me get this straight.  Dow Jones actually pays Ben Charny to write about technology, yet Charny doesn’t understand that flash memory chips are not the same thing as Adobe’s Flash software platform?

This has to be a joke.  No technology writer can really be that clueless.  It’s like telling someone -- with a straight face -- that if they upgrade their car’s old and busted brakes to the new anti-lock brakes, then they’ll never have to worry about locking their keys in their car again.  "See?  It’s got anti-lock!"

Here’s something funny from last week’s episode of Security Now, from a listener who wrote in to the show about his dying hard drive:

Quoting Steve Gibson:

A listener by the name of Alex Walters wrote, and he said, ... "A little while back, [my hard drive] started to give me the dreaded ’Backup your data now’ error."  Now, he says, "I’m not a dumb person, but I hadn’t backed up my data on that drive in some seven and a half years.  I was quite interested in backing up that data."

Of course, it IS extremely dumb to not backup your data for seven years.

There’s a saying among computer people that "a file doesn’t exist until it exists in two places."  That’s because all drives are guaranteed to fail; the only question is when.  Most drives have warranties in the 1-5 year range, so that gives you some idea of how long the manufacturers expect them to last.

The bottom line is that if you’re not backing up your data, you’re essentially saying "my data is worthless to me."  In Alex Walters’ case, he was eventually able to recover the data for a mere $89 using SpinRite, but that’s not always possible.

There’s an interesting episode of Mega Disasters called "Oil Apocalypse" that runs on the Discovery channel.  Here are some details and quotes that I transcribed from it:

In the US, nearly 100% of cars, farm equipment, trains, and planes run on oil.

Oil provides nearly 50% of all our energy needs.

Petrochemicals are the base of many of our day to day products including plastics, asphalt, tires, polyester, cosmetics, pharmaceuticals.

The US produced 10 million barrels per day in the 1950s, but only consumed 7 million, so we exported the surplus.  World consumption was 20 million barrels per day.

Today the US produces 8.3 million barrels per day, but consumes more than 20 million, so we import about two-thirds of the oil we use.  World consumption is now 84 million barrels per day.

Saudi Arabia produces and exports 10 million barrels per day, and has reserves of between 160-260 billion barrels.

The world has consumed 1 trillion barrels since 1859; there are an estimated 1-3 trillion barrels left, but it’s harder to extract than the first 1 trillion, and it’s being consumed much faster now.

Ethanol has for years comprised about 10% of most US gasoline, to reduce engine knock.

Most US ethanol comes from corn, which means that its use as a fuel is hard on our food supply.  Ethanol is expensive to produce, takes lots of energy to produce, and still produces pollution.

Hydrogen fuel cells are expensive, and they aren’t technically an energy source since the hydrogen in them takes energy to produce.

Most of our electricity is currently provided by coal.  Nuclear power provides 20% of US electricity; solar and wind provide less than 1%.  The US is "the Saudi Arabia of coal."

Canada is the US’s primary supplier of foreign oil (surpassing even Saudi Arabia) partly due to the oil sands in Alberta.

Venezuela exports 2.2 million barrels per day, but it is mostly heavy oil considered inferior to middle eastern light crude oil; it needs more refining to be usable.  But the reserves could be hundreds of billions of barrels.

Colorado’s oil shale has more oil than all of Saudi Arabia’s reserves, but it’s probably not feasible to extract/convert it.

Here’s what’s left of Musicbox v2.0:

Behold, Musicbox v3.0:

More photos and details here.

The old musicbox system served me well, but since I’ve always bought 2 or 3 new albums per month, it got to be a pain having to take the system out of the car every few weeks and bring it in the house to add new music to it.  And nowadays about half of my listening is podcasts, which are updated daily or weekly, which would just be totally impractical to keep updated on the old system.  With the iPhone, though, it’s always automatically up to date with the latest music and shows.

When Kim bought me a TiVo a few months ago, it didn’t immediately occur to me that it was a great way to build a video archive.  But a month or two later when I discovered that you can point a web browser at the TiVo and download videos from it to your computer, it started to click.

I also started to realize that there’s actually a ton of good stuff on TV, far more than I have time to watch in fact: stuff like How It’s Made, Survivorman, Planet Earth, Most Shocking, Shockwave, etc, not to mention things we’d already been into like 24, Prison Break, The Office, and Heroes.

Those last few shows need to be watched in order, and usually on or near their original airing date, but the rest can be archived and watched any old time.  So for the past month or two I’ve been archiving shows; I’m up to about 250 episodes, taking up 150 gigs of space.

Back when I first got my TiVo, right away I thought about how it’d be great to be able to somehow watch its content on my iPhone.  The iPhone isn’t a home theater, just like it isn’t a full PC, but the thing is that it’s always with me, so having my favorite TV shows on it would be pretty sweet.  Still, it wasn’t until a couple of weeks ago that I started to really think about this, and I discovered that it’s possible and not even that hard.  So I’ve written up a little guide on putting TiVo shows onto your iPod or iPhone, posted on my tech blog.

A 1-hour episode ends up using about a fifth of a gig on the iPhone.  Since my 8 gig iPhone is already full, I’ve had to cut back the amount of music that’s on it a little bit to accommodate a few TV shows, and that new 16 GB iPhone is looking better and better. 

I’m just continually amazed by this device; now in addition to being my phone, calendar, email & web device, music player, and podcast player, it also has my TV shows on it -- all automatically kept up to date by iTunes with minimal fuss required.

Today I had to actually physically go to the bank, something I virtually never need to do, and I encountered a great example of poor interface design.

At the drive-through, there’s the terminal for the canister that’s used to send stuff to the bank teller via a forced-air tubing system.  This terminal has only 2 buttons, Send and Call, but the canister was behind a hard plastic door and therefore inaccessible to me.

I sat there for a few seconds looking at it and trying to figure out what to do.  I thought that perhaps pushing or tapping on the plastic door would open it, but it did not.  The teller must have noticed the stupid look on my face because she got on the speaker and said, "Can I help you?"  "Yes, I’d like to make a deposit," I said.  "OK, just press the Send button and put your check into the canister," came the reply.

Why, of course!  You press the Send button in order to retrieve the canister.

I had actually considered pressing the Send button, but I assumed that it would send the (empty) canister to the teller, before I’d gotten a chance to put my check into it, which would obviously be stupid.

This week, Apple released slightly-revised new versions of the iPhone and the iPod Touch.  The only change is increased memory capacity: 16 GB for the iPhone, and 32 GB for the Touch.  In a news article about the updates, one commenter said the following:

Quoting nutjob:

I decided - after the iphone pricing initial debacle, where I paid $600 for the 8GB model, which then dropped to $400 after 2 months, and now is being replaced by a 32GB [sic; actually 16GB] model for $500 - that I’m never ever, again doing business with Apple. The iphone will be my first and only ever Apple product.

You can sort of understand his frustration, but the fact is, anyone who buys any kind of technology has to deal with this, whether it’s a TV or a DVD player or an MP3 player or a phone.  For virtually anything you can buy, the price will always go down over time, and a newer better version will always be released.  Does this guy honestly think that Apple has an obligation to never change its prices and never improve its products once they sell one to him?

And this sentiment is not uncommon in forums where people are talking about Apple products.  There are lots of people who get really upset when Apple lowers its prices and when Apple releases improved products.  Any rational person realizes that it’s completely insane to be mad at a company for doing those things, which every single company does.

Another commenter in this particular thread pointed out Matthew 20, in which the owner of a vineyard hires men to work in his vineyard.  He goes out into the street and offers the men some work for a certain amount of pay, and the men agree.  The owner goes out into the street again every few hours and hires more men, who also agree to work for a certain price.  At the end of the day the owner is paying the laborers, and it turns out that he pays all the men equally, even though some have labored all day while others only for an hour.

Quoting Matthew 20:

But when the first came, they supposed that they should have received more; and they likewise received every man a penny.  And when they had received it, they murmured against the goodman of the house, Saying, These last have wrought but one hour, and thou hast made them equal unto us, which have borne the burden and heat of the day.  But he answered one of them, and said, Friend, I do thee no wrong: didst not thou agree with me for a penny?

It’s not every day that you see biblical parables applied to iPhone sales, but the lesson is certainly spot-on.  When you agree to buy a product or sell your labor at a certain price, you are not automatically entitled to the benefits of a different agreement that happens later, just because you decide that you like the new agreement better.

As for me, I just wish Apple would have bumped the iPhone to 32 GB instead of only 16 GB.  SecondRotation will give me $240 for my current 8 GB iPhone, which means I’d have to pay $260 for the new one.  I would do that in an instant for a 32 GB iPhone, but for only 16 GB, it’s harder to justify.  I’d love to have 16 GB in my iPhone instead of just 8, but since my MP3 collection is about 35 GB, a nice 32 GB iPhone would put me much closer to being able to fit my whole collection on it.

The latest free iPhone software update was released a few weeks ago, and one of the new features is a "Locate Me" button in the Google Maps application.  When you tap the button, it uses triangulation / multilateration from cell towers and wifi hotspots to determine your location on the map:

Out in the country, it’ll usually be relying on cell towers, and its accuracy is within about 1 mile.  In urban areas with lots of wireless routers, the accuracy improves to the 50-100 feet range.  That’s pretty impressive for a free update to a device that lacks a GPS chip.

The main advantage that GPS has over the Locate Me feature is accuracy -- which is certainly a big advantage in many cases.  But if you’ve ever used a GPS device, you know that it requires a clear view of the sky, and therefore doesn’t work at all indoors, nor in the woods under tree cover for example.  And it often takes 30-60 seconds or more for a GPS device to display your location.  The iPhone’s Locate Me feature wins big in these areas: it takes just a few seconds to work, and it works outdoors, indoors, in the woods -- anywhere there’s a cell phone signal, which nowadays is virtually everywhere.

It’s likely that the iPhone will get a GPS chip in one of its next hardware revisions, simply because most phones and cameras are going in that direction.  In the iPhone, the GPS chip will become a third source of location information, making the Locate Me feature even more useful.  But for now, for owners of the iPhone v1, the Locate Me feature is a pretty sweet upgrade, and you can’t beat the price.

This is getting out of hand.  Gruber links to Kottke who has live-blogged a Mythbusters episode about the plane on a conveyor belt riddle.  (Mythbusters must be running out of myths to bust.)  There are nearly 300 raging comments on Kottke’s original post alone, with other forums similarly ablaze.

The thing is, this is SO easy once you recognize that it’s just a trick question; the whole point of this riddle is that it’s a trick question.  The riddle says that there’s a plane on a giant conveyor belt runway, and the conveyor belt has a control system which keeps the belt moving backwards at the same speed that the plane itself is moving forward.  The question is: will the plane take off?

The Simple 4-Sentence Solution:

The bit about the belt moving backwards at the same speed is supposed to make you think that the plane isn’t moving relative to the real ground and the earth.  If that were the case, then of course the plane would not take off.  However, the force generated by the belt does not translate to backwards force on the plane, because a plane’s wheels are free-spinning: as the belt moves, the plane’s wheels spin, rather than remaining stationary so the plane itself can move backwards.

There would be some small amount of backwards force on the plane itself due to friction on the axles of the wheels, but that has virtually no effect on the plane’s forward motion because it’s such a tiny force relative to the forward-thrust of the plane’s engines.

The comments on these other sites are full of debates about airfoils and Bernoulli’s Principle and what really makes a plane fly; all of those people have missed the trick in this riddle (the free-spinning wheels) and so are over-complicating the problem.

For Apple fans, Christmas comes in January, at the Macworld Conference.  Yesterday Steve Jobs took the stage at this annual event to give his keynote on the state of Apple and the new products and services that the company is releasing.  Apple nerd that I am, I maintained radio silence from the time the keynote started (noon eastern) for 3 agonizing hours until the video was posted online, to avoid hearing or reading any of the news before I could watch it firsthand.  (You can watch the video here, here, or here.)

The main impression I got from this particular keynote is that Apple right now is a company firing on all cylinders.  There was no single earth-shaking announcement like the iPhone from last year; instead there were four slightly smaller and relatively disparate announcements that show Apple is quite busy in several different areas.

Macbook Air

The big new product is the Macbook Air: a laptop so impossibly thin -- sixteen-hundreths of an inch at its thinnest -- that it fits in an envelope.  It’s got a full-sized (and LED-backlit) screen and a full-sized (also LED-backlit) keyboard, but no CD/DVD drive and almost no ports.  Probably most impressive is that the Macbook Air has 5 hours of battery life, compared to 2 hours or less for many other tiny notebooks.

Time Capsule

The second new product is the Time Capsule: a wireless router with a built-in 500 GB or 1 TB hard drive, primarily meant to provide simple automated backups of all the Macs in your house via Leopard’s Time Machine backup feature.

Incidentally, the heart of the Time Machine backup system is its dated backups, which allow you to "go back in time" through all your data and access/recover files from one day ago, two days ago, a week ago, a month ago, etc.  This is based on and made possible by the fact that on Unix filesystems, a single file can be accessed through multiple different filenames known as hard links.  So you effectively have a full data backup from each previous day, week, month, etc, but the amount of space used is only that required by one full backup plus the incremental changes between the backup dates.  That’s the magic of hard links: a single file on disk can appear to exist multiple times, once in each backup folder.  All of that to say this: when I was working as a system administrator and programmer in a bio lab at Penn State in 2004, I created a backup system based on exactly this same concept (which neither I nor Apple invented) using just BASH, cp, and rsync.  It was used to back up not only OS X, Windows, and Linux systems but also even Mac OS9 systems.  This was 3 years before Apple introduced the same technology in Mac OS X Leopard.  So, I win.

Apple TV + iTunes

The third keynote item was the rebirth of Apple TV.  Originally released about a year ago and since described by Steve Jobs as just a hobby for Apple, the Apple TV hasn’t been a smash hit: they haven’t released any sales figures for it, and yesterday Jobs admitted that -- along with Microsoft, Amazon, Netflix, and others -- Apple had missed the mark in getting internet-based content into the living room.  But Apple TV "Take Two" fixes most of the shortcomings of the original: it doesn’t need a computer, it has a much-improved interface, it supports HD content, you can buy iTunes content on it directly, and you can now rent movies on it.  To top it all off, these new features are all available as a free software update to existing Apple TV owners, and the price of the Apple TV has been cut from $299 to $229.

The fact that iTunes now offers movie rentals is at least as big a deal as the Apple TV update.  Apple is currently receiving a small beating from the record labels, all of which are now offering their music as DRM-free MP3 files through Amazon’s music store, but withholding the DRM-free versions from Apple for their iTunes store.  And while Apple has been offering movies for sale through iTunes for a while now, the selection is slim because Apple has only secured deals with a few movie studios.  But with the new rental feature, Apple has signed up every major movie studio -- no small feat.  Apple is far and away the leader in digital distribution of music and movies, even with the aforementioned handicaps, so having every studio on board with rentals would seem to cement Apple’s position.

As an Apple fan and general geek, I’m fascinated by all of these things.  But most likely I won’t actually buy any of them.  I don’t really have a need for a super-thin notebook because I don’t travel much, and when I do, I’d rather have a more full-featured notebook than one that’s exceptionally thin.  Time Capsule is cool, but I run Linux on most of my systems, and I’m a data freak so I already keep multiple backups of all my files.  The new Apple TV and iTunes stuff is awesome, but I’ve recently discovered TiVo and don’t know how I ever lived without it for TV shows, and I’m extremely happy with Netflix for movies.

I guess that whole issue would come down to price: we currently pay ~$90/mo for cable+TiVo+Netflix, so would we be able to get the same content for the same price or less with Apple TV and iTunes?  We mainly watch 4 shows: 24, Prison Break, The Office, and Heroes.  Each episode is $1.99 on iTunes, so 16 shows per month would be $32 per month.  Then throw in say 6 movies per month -- with Netflix, it’s unlimited, and our usage varies pretty wildly -- which at $4 each comes to $24.  So the total with Apple TV + iTunes would be $56: a fair amount cheaper than our current bill.  However, with the TiVo, I’ve now discovered a few more shows that I would really hate to give up: How It’s Made, Most Shocking, Shockwave, Mega Disasters, and World’s Most Amazing Videos.  Adding all of those in would certainly push us past what we’re currently paying.  And I just checked the iTunes store for The O’Reilly Factor and it doesn’t appear to be available there; that’s certainly a deal-breaker.

Anyway, what I’m trying to say is that I’m excited about all the new stuff Apple is doing, but at the end of the day, none of the aforementioned stuff affects me.  The fourth thing Jobs presented, though, certainly does: iPhone updates.

iPhone

Apple released iPhone firmware v1.1.3, which contains a few new features.  The most exciting thing to me is the update to the Google Maps application.  This includes a new "Locate Me" feature that uses cell tower triangulation/multilateration to determine your current location and show it on the map; not bad for a phone that lacks GPS.  The Maps update also includes a new "drop pin" feature, which lets you stick a pin anywhere on the map (and drag it around) and then make it a bookmark, get directions to/from it, etc.  Both of these new features make it far easier to map routes, since you don’t have to type anything in for one or both of the route’s endpoints.  The Maps app also now includes the hybrid view, showing satellite imagery with roads and locations overlaid on it.  Frustratingly and ridiculously, though, it STILL lacks a freakin’ scale bar!  I can’t believe there’s actually some meathead at Google or Apple who thinks the scale bar should be left out, and that this glaring omission somehow gets past all the other engineers and execs.

The iPhone update also includes the ability to rearrange the icons on the home screen, and to add bookmarks to the home screen from the browser.  These bookmarks also remember the zoom and pan state of the browser, which is really useful; for example, I visit weather.com for the detailed weather forecast since the iPhone’s built-in Yahoo weather sucks, but since weather.com has about 9 miles of ads and other crap at the top of the page, having the iPhone automatically pan to the forecast within the page is really helpful.

Another small item in the update allows the iPhone to send SMS messages to multiple recipients simultaneously; Jobs made no mention of the much- seldom-requested iPhone MMS support.

And of course, the iPhone can now play video content rented through iTunes.

All of these new features were delivered for free to existing iPhone owners like myself, which may be the best part.  I’m just so happy that this device I purchased is continually getting more useful, as opposed to getting more and more obsolete with each passing day.

Finally, Jobs touted the iPhone’s impressive sales figures: 4 million sold in its first 200 days on the market, or about 20,000 per day.  In its first 90 days the iPhone captured 20% of the entire smartphone market, making it #2, behind only RIM BlackBerry.  The fact that the iPhone surpassed all Windows Mobile smartphones in just 90 days on the market is particularly funny in light of Microsoft CEO Steve Ballmer’s comment -- after the iPhone was announced but before it was launched -- that the iPhone would get "no significant market share."

My hatred of Verizon started sometime in 2004, when I started hearing horror stories from Kim about the despicable, greedy, and just plain evil things that Verizon did in the course of providing her cell phone service.  And I don’t mean 1 or 2 small issues; it was 5 or 6 or 7 totally unbelievable instances in which they either intentionally or through gross incompetence tried to defraud her of vast sums of money.  I wish I would have written them down.

As an aside, it’s funny to read posts by iPhone haters saying that it’s doomed because it’s tied to the evil AT&T, and if only they could get it with service from Verizon instead, then they would get an iPhone.  I’ve had zero problems with AT&T in the 6 months that I’ve had my iPhone, and their coverage is far better than Nextel’s ever was, and I’m pretty sure that their $20/mo for unlimited data is the best data deal going.  But the fact is, all of these giant telecom companies pretty much just suck if you give them enough time.

Anyway, back to Verizon: the only reason I have a landline at all is for my business.  When I signed up for this business line, we ended up moving a couple months later.  And despite the fact that now you’re supposed to be able to transfer your phone number to a different provider, Verizon couldn’t even let me keep my number while still using Verizon service at the new house.

As if that weren’t bad enough, they also told me they couldn’t provide me with voice-mail at the new house, which makes no sense whatsoever because it’s not like the voice-mail is stored at my house -- it’s stored on Verizon’s servers anyway!  So I actually had to use something called an answering machine -- a physical device used by primitive peoples before the invention of fire or dirt -- to get my messages for the past few months.

Verizon’s website is as terrible as such a terrible company’s website should be.  Literally every time I log in to my account, it displays the following 2 messages:

We are temporarily unable to retrieve information for this phone number. Please try again later.

We are temporarily unable to retrieve current billing information for this phone number. Please try again later.

And most unbelievable and frustrating of all, when you try to call Verizon for support, they don’t put you on hold like a decent company would; instead, you get a recording that says "all representatives are busy; please try again later" and then THEY HANG UP ON YOU.

Now to the bill: it was nominally $30 or $40 per month, but virtually all calls are "local long distance" or regular long distance, so it always ended up being $70 or $80, even though I hardly used this phone line (for outgoing calls) at all.

Of course, Verizon is the local monopolist, so as much as I would have liked to tell them to go take a long walk off a short pier while I switch to another provider, the fact is that there is no other provider that I could use.

Well, I finally found a way to escape Verizon’s evil clutches: I switched to Vonage.  Vonage is a VoIP phone service provider, which means your service comes in over the internet instead of through a phone line.  But it sounds and acts just like a regular phone line: you can plug any normal phone into it, you get the normal dial tone, etc.  They provide all the standard stuff like voice mail, and unlike Verizon, they let me keep my existing number no problem.  They also have some cool and innovative features like sending copies of your voice mails to your email account.  But here’s the best part: Vonage costs just $25 per month and that includes unlimited local and long distance.  There was a setup fee of about $40, but the first month is free, so there’s effectively no setup charge.

But here’s the real best part: Vonage calls your existing phone provider and takes care of the cancellation and transfer and everything, so you don’t have to do any of that.  But once that happened, Verizon called me (of course I didn’t answer) and left a message crying about the fact that I was leaving, and "we’d really like to keep your business" and "we have some very competitive plans that we’d like to discuss with you."  Yeah, like you really have anything competitive with $25/mo with free everything, you scumbags.  And then, a couple days later, I got a "DHL EXPRESS EXTREMELY URGENT" package in the mail, containing a letter from Verizon still begging me to stay.  No wonder their service is so expensive when they’re wasting money on overnight shipping instead of working on, oh, I don’t know, VOICE MAIL SERVICE maybe?

Hi!

I just bought an adapter via eBay and it does not work with my Kenwood KDC-7090R. Thanks to your help i was able to modify the cable with the 10k-Resistor and that made it work.

Great!
Regards, Thomas from Cologne

The other day I got a hit from a visitor who had searched for this:

HOW DO I FIX THE SHIFT KEY ON MY KEYBOARD TO STOP PRINTING CAPITAL LETTER

Probably the best thing about working from home is being able to spend all day every day with your cat.  Here are a few cat videos showing Cheshire doing funny stuff around the house.  The "wind" videos aren’t bad but the "water" ones are great.

I’ve also just finished adding a feature to my photos pages whereby video files such as these can be played right within the page, instead of having to click a "download" link to view the video in a separate application on your system.  But embedding videos in web pages like this is tricky and error-prone so please let me know whether/how it works for you.

Hey Anthony.  I’m looking into getting a tablet pc or 2 for work.  Our software just came out with an interactive program which would make it  possible to complete alot of work on-site which is normally written and then entered later, including a sketcher.  Do you know any thing about these? I’m hoping to spend about $2,000 or less but I need speed, size, and may even want to consider mobile broadband, if I can offer same day turn around from the field I can charge more and interest more potential clients. Send me an e-mail if you have any wisdom to spew...(on this subject only!!)
Thanks

It’s interesting to look back on the photos that I was taking 6 years ago when I got my first camera.  Going through my favorites page recently, I noticed the photo that I’ve posted below.  I’ve liked this photo from the first time I saw it -- obviously, since I tagged it as a favorite -- but looking at it now, after having not really looked at it for a long time, I see that it’s just crying out for some post-processing.

Actually, the first thing I thought when I came upon this photo the other day was: "what was I thinking??"  Not because it’s a bad photo, but because just glancing at it, I immediately saw a few simple things I could do that would make it look much better.  I realized just how much I didn’t know about digital photography 6 years ago, and it kind of surprised me.  Things that are now obvious to me were not even on my radar back then.

Anyway, I quickly applied those fixes to the photo, and you can click here to cause the image below to cycle through the different editing steps.

(Show Next Image)

The first image is straight out of the camera, no editing applied.

The second image is the result of a 5-second one-click operation: open the image in the GIMP, click Tools > Color Tools > Levels, click the "auto" button, click OK.  No brainpower required.  Of course you can tweak the levels manually if you’d like, and auto-level isn’t a cure-all for every photo, but for many photos it "just works" and gives great results.

The third image modification took about 2 minutes to complete.  I used GIMP’s Lasso tool (for freehand selections) to draw a selection around the sky in the photo.  It did not have to be a precise selection -- I did it in just a few seconds, very roughly.  Then I clicked Select > Feather and set it to about 100 pixels and hit OK.  This causes GIMP to change the selection from having a sharp, well-defined boundary to having a soft blurred boundary, so that any operation you apply on the selection will be nicely blended with the surroundings, instead of having a sharp and obvious edge.  Finally, I clicked Tools > Color Tools > Colorize, and used the 3 sliders (Hue, Saturation, and Lightness) to bring out more of the blue in the sky.

The fourth modification also took just a couple of minutes.  I started by creating a new layer and filling it in with solid black.  Next I clicked Select > Rounded Rectangle to create a selection that included the entire image except for the corners, which were rounded out.  Then I used Select > Feather again, to blur/blend the selection.  Then I clicked Edit > Clear to clear out most of the black layer, leaving just the corners black.  Finally, in the Layers dialog, I used the Opacity slider to decrease the opacity of the corners.

I think the final image is much better than the original.  Of course, some might prefer a less saturated image, and the image might work just as well without the vignette.  But the point is, applications like the GIMP (or Photoshop, etc) give you a lot of power that’s pretty simple to use, and allow you to really get the most out of your photos.

Apple announced their new iPods today, including the iPod Touch, which is basically the iPhone without the phone: same form factor with huge touch-screen, wifi internet, and web browsing.  They also announced the ability to download songs and ringtones over-the-air from the iTunes store to the iPod/iPhone.

But the REALLY big news is the unexpected and unusual price drop on the iPhone: the 8 GB model that I bought for $600 a couple of months ago is now just $400.  The smaller 4 GB model which had been $500 is now discontinued, but while supplies last, you can get one for just $300.  Don’t expect those supplies to last very long.

How do you improve on one of the greatest songs of all time?  Well, you put it into the pilot episode of Miami Vice, for one thing.  But what if it’s 2007?  Then you make a video of a freakin’ gorilla playing the drums for the song.  (If anyone can figure out how to actually download a copy of that video, let me know.)

In other audio-related news, the August 4th 2007 episode of Car Talk is hilarious.  I mean generally this show is really funny, but this episode is especially good.

And what would be a post on NoDivisions without a comment about the iPhone?  Let me just say that one of my favorite things about the iPhone is that, thanks to iTunes’ podcast support, I always have the 5 latest episodes of all my favorite radio shows with me -- Security Now, Car Talk, The Radio Factor, Science Friday...  Sadly, those last 2 are only previews, not the full shows, which is just dumb.

Also dumb is that NPR won’t make a podcast of All Things Considered.  What’s the point of that?  First of all, it’s free to listen to on the radio every day.  Second, it’s free to stream from the NPR website every day.  Third, it’s "National Public Radio," which prides itself on being all free and open.  So what are they so afraid of when it comes to making a podcast of it?  It’s just another example of a clueless dinosaur media outfit paralyzed by FUD when it comes to the internet and technology -- which is especially pathetic in the case of NPR which is supposed to be all liberal and progressive and forward-thinking.

The iPhone is probably the single greatest, coolest, most useful product I’ve ever owned.  But it’s not perfect, and here are the things that are bugging me most about it.

Maps application has no scale bar.  This is just retarded and inexcusable.  Why in the world would they not put a scale bar on the map?  If you want to know approximately how far apart 2 points are, too bad.  The only way to determine that is to create driving directions between the 2 points, but 90% of the times when I use the map, I’m not using the directions feature.

The iPod has no elapsed time/percentage indicator.  You simply have no way to know how far into a track you are, and no way to seek within a track, all of which is especially bad for podcasts, which are often an hour long. UPDATE: if you tap on the album art while a song/podcast is playing, an elapsed-time bar appears.  I’m glad to have found this, but it should definitely be done more like the controls in the Photos app: they should be displayed by default, and then fade away automatically, so you know they’re there if you need them.

iPhone fails to revert to EDGE when WiFi is not responding.  If you’re connected to a WiFi router, and that router’s internet uplink fails for some reason, the iPhone is no longer able to communicate on the internet.  It should then automatically revert to the EDGE connection at that point, but it doesn’t, because its connection to the WiFi router is still fine.  But of course that connection to the router is useless if the router itself can’t connect upstream to the internet.  For a few weeks I was having trouble with my cable internet connection -- something not uncommon with residential connections -- and the only way to get iPhone to communicate was to manually disable its WiFi to force it to use EDGE instead.

Some applications don’t rotate.  One of the great features of the iPhone is that if you turn it on its side, the whole screen automatically switches from portrait-mode to landscape-mode, and vice-versa.  But this doesn’t happen in all applications; it happens in Safari (the web browser), but not in the maps app nor the mail app, for example, despite the fact that it would be just as useful there.  And even in Safari, it won’t rotate while the on-screen keyboard is displayed.

Yahoo! weather sucks.  The iPhone’s built-in weather app is gorgeous and very useful, but when you want more details on the forecast, the link within the weather app goes to Yahoo weather, and that’s not customizable.  And the Yahoo weather web page is just sucky -- it shows basically no more information than the iPhone’s weather app itself: just an icon and the high/low temperatures.  For example, on one recent day Yahoo’s weather web page showed nothing but a giant black raining storm cloud -- the same thing the weather app showed -- whereas weather.com had much more detail: it said there was a 30% chance of scattered storms.

The keyboard’s auto-correct feature is annoying and counter-intuitive.  While typing a word, the iPhone is constantly trying to guess what word you mean -- even when you’re not misspelling anything -- and it displays its best guess on the screen in a small bubble just below the word you’re actually typing.  Fine so far.  But to accept the iPhone’s suggestion, you don’t tap the suggestion itself -- the word in the bubble -- instead you tap the spacebar.  Tapping the word in the bubble dismisses it, canceling the suggestion.  The word in the bubble does have a small "x" at the end of it, but come on; if that’s not counter-intuitive, then what is?  Tapping the word should accept it, not dismiss it.  One case where this really bugs me is when I’m trying to type "NJ": the iPhone suggests "hi" as the correction for this, and when I hit the spacebar -- because "J" is the last letter in the word -- iPhone then changes my "NJ" to "hi".  Completely retarded.

The phone silences incoming audio without warning when the battery gets low.  Specifically, when the battery gets down to 20% remaining and you’re on a phone call, the incoming audio suddenly goes silent, until you hit the "Dismiss" button that has popped up on the screen; but there was no audible indication that you needed to interrupt your phone call and look at the screen, so you assume that the call was just dropped.  When you’re on a phone call, you’re not using the screen, so why in the world would the low battery warning come up as a visual alert instead of an audible one?

Battery life indicator gets stuck at "full".  Occasionally, the battery indicator will get stuck at "full" and stay there for days until the phone dies, with no warning.  You have to power the iPhone off (hold down the home and sleep buttons) and then back on to cause the battery indicator to show its real status.

Inconsistent or missing Home/End functions.  In Safari, you can tap the top of the screen to auto-scroll to the top of the web page.  But tapping the bottom of the screen doesn’t auto-scroll to the bottom of the page.  And in the mail app, both the top and bottom auto-scroll functions are missing.

No real cache in Safari.  When using the back button, the previous page loads just as slowly as it did the first time.

iTunes fails to monitor media folder for new files.  Not an iPhone bug, but related: iTunes does not monitor your music/video folder for new files that you’ve copied in or files that you’ve deleted.  I guess the idea is that you shouldn’t be adding or deleting any files except through iTunes itself, but that’s just stupid.  There are plenty of cases where you’d want to add media from other sources, for example in my case my media is managed on my Linux system, and I only copy it to my Mac so that my iPhone can have it.  Anyway, in iTunes, you can click File > Add to Library and re-select your media folder to cause iTunes to re-scan it, which will make it pick up any new additions, but this is a pain (takes 15 minutes with my ~7000 file collection; iTunes has to re-do all the album art, etc) and it doesn’t automatically remove deleted files -- you still need to go through iTunes and do that manually.

UPDATE (20070823): Bookmarks management in Safari is very buggy.  Upon clicking the Edit button, some bookmarks are draggable, but others aren’t.  You can’t drop bookmarks into folders.  And if you try to rearrange too many bookmarks within a short period (say, 5 within 30 seconds), the display gets all messed up, some go missing, some get doubled, etc.

UPDATE (20070825): iPhone sometimes fails to sync with iPhoto.  Not sure if this is an iPhone bug or an iPhoto bug, but sometimes when you connect the iPhone to your Mac, iPhoto just won’t recognize it, no matter what you do (reboot, restart iPhoto, reboot the iPhone, etc).  This wouldn’t be a huge problem if there were a "Sync with iPhone" button in iPhoto, but there isn’t, so you simply have no way to get your photos from your iPhone to your computer.  The only workaround I’ve found is to take a new photo with the iPhone, then reconnect it to the computer; this seems to force iPhoto to recognize the iPhone (even though I already had a bunch of new photos on the iPhone that iPhoto didn’t yet have).

All of these are software issues, so this bug list is also my iPhone wishlist: here’s hoping that one of the next software updates will fix some or all of them.  And despite these issues, some of them very frustrating, I’d buy the iPhone again in a heartbeat.

Kim and I have been downloading the TV show "Heroes" in iTunes and watching it on our TV.  This is on my Mac Mini system, using Apple’s DVI to video adapter to display the video on the TV, which works quite nicely.

But today, right in the middle of watching one of the episodes in full-screen, iTunes decided to pop-up a dialog box saying "Thanks for using iTunes.  Would you like to back up your collection?"

Frankly, if I wanted this kind of brain-dead and annoying behavior while watching a video, I’d use Windows or Linux to watch it, where the overall experience is nowhere near as seamless and polished. I expect that kind of thing on those operating systems; I expect more from Mac OS X.

On every operating system, there should be a flag that any application can set, which would tell the operating system "I’m in full-screen do-not-disturb mode", the effect of which would be to prevent anything from popping up in front of the application.  I’m surprised that OS X does not have such a mechanism, especially in the tightly-integrated environment of iTunes/QuickTime, where all the running code should know that there’s a video playing.